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Create a webhook

POST
/v1/webhooks
curl --request POST \
--url http://localhost:8080/v1/webhooks \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{ "url": "https://example.com/hub-events", "tenant_id": "org-123", "event_types": [ "feedback_record.created", "feedback_record.updated", "feedback_record.deleted" ], "enabled": true }'

Creates a new webhook endpoint. When events occur (e.g. feedback_record.created), the Hub POSTs a signed payload to the webhook URL. If signing_key is omitted, a key is auto-generated (Standard Webhooks format, whsec_…). tenant_id is required; webhooks only receive events from that exact tenant. See WebhookDeliveryPayload for the payload structure sent to your URL.

Media typeapplication/json
object
url
required

URL to receive webhook POSTs. Must be an HTTP or HTTPS URL. NULL bytes not allowed.

string format: uri
>= 1 characters <= 2048 characters /^https?://[^\x00]*$/
signing_key

Optional. If omitted, a key is auto-generated (whsec_…). Used to sign payloads (Standard Webhooks). When provided, max 255 characters; NULL bytes not allowed.

string
<= 255 characters /^[^\x00]*$/
enabled

Whether the webhook is active (default true)

boolean
tenant_id
required

Tenant/organization identifier. Required for webhook isolation; NULL bytes not allowed. U+FFFD is not allowed (it stands in for invalid UTF-8 or an unpaired surrogate).

string
>= 1 characters <= 255 characters /^[^\x00\uFFFD]*$/
event_types

Event types this webhook subscribes to. Each value must be one of WebhookEventType, listed at most once. If empty, the webhook receives all event types.

Array<string>
<= 6 items unique items
Allowed values: feedback_record.created feedback_record.updated feedback_record.deleted webhook.created webhook.updated webhook.deleted

Examples

Subscribe to feedback events

{
"url": "https://example.com/hub-events",
"tenant_id": "org-123",
"event_types": [
"feedback_record.created",
"feedback_record.updated",
"feedback_record.deleted"
],
"enabled": true
}

Created

Media typeapplication/json
object
id
required

Webhook ID (UUID)

string format: uuid
url
required

URL that receives webhook POSTs

string
signing_key
required

Key used to sign payloads (Standard Webhooks)

string
enabled
required

Whether the webhook is active

boolean
tenant_id

Tenant/organization identifier

string
event_types

Event types this webhook subscribes to (empty = all)

Array<string>
Allowed values: feedback_record.created feedback_record.updated feedback_record.deleted webhook.created webhook.updated webhook.deleted
created_at
required

When the webhook was created

string format: date-time
updated_at
required

When the webhook was last updated

string format: date-time
disabled_reason

Read-only. Set by the system when the webhook was disabled (e.g. after 410 Gone or max delivery failures). Omitted when null.

string | null
disabled_at

Read-only. When the webhook was disabled. Omitted when null. Cleared when the webhook is re-enabled via PATCH.

string | null format: date-time

Example

{
"event_types": [
"feedback_record.created"
]
}

Bad Request (e.g. validation error)

Media typeapplication/problem+json

RFC 9457 problem details (application/problem+json). Branch on the stable code member rather than on title or type.

object
code
required

Stable, machine-readable error code; the primary value to branch on. service_unavailable indicates a feature or dependency is temporarily unavailable and the request may be retried later. tenant_write_conflict indicates the write conflicted with an in-progress tenant data purge (or vice versa) and may be retried later unchanged. All other codes are terminal until the request itself is changed.

string
Allowed values: validation bad_request unauthorized forbidden not_found conflict tenant_write_conflict method_not_allowed content_too_large service_unavailable internal_server_error
detail

A human-readable explanation specific to this occurrence of the problem.

string
details

Optional structured context for this problem, e.g. resource_type on a 404.

object
key
additional properties
any
instance

A URI reference (typically the request path) identifying the specific occurrence of the problem.

string
invalid_params

Field-level validation failures (RFC 9457 “invalid_params” extension). Present on validation errors.

Array<object>
<= 100 items

A single invalid request parameter (RFC 9457 “invalid_params” extension member).

object
name
required

Dotted path to the offending request field, e.g. ‘field_type’ or ‘items[0].field_type’.

string
reason
required

Human- and agent-readable explanation of why the value is invalid, naming allowed values or constraints where applicable so the request can be corrected without guessing.

string
request_id
required

Identifier for this request, also returned in the X-Request-ID response header; include it when reporting a problem.

string
status
required

HTTP status code

integer format: int64
title
required

A short, human-readable summary of the problem type. This value should not change between occurrences of the error.

string
type

A URI reference identifying the problem type.

string format: uri

Example

{
"code": "validation",
"detail": "One or more request parameters are invalid",
"instance": "/v1/feedback-records",
"invalid_params": [
{
"name": "field_type",
"reason": "must be one of: text, categorical, nps, csat, ces, rating, number, boolean, date"
}
],
"request_id": "0190a1b2-c3d4-7e5f-8a9b-0c1d2e3f4a5b",
"status": 400,
"title": "Bad Request",
"type": "https://hub.formbricks.com/problems/bad-request"
}

Forbidden (e.g. webhook limit exceeded)

Media typeapplication/problem+json

RFC 9457 problem details (application/problem+json). Branch on the stable code member rather than on title or type.

object
code
required

Stable, machine-readable error code; the primary value to branch on. service_unavailable indicates a feature or dependency is temporarily unavailable and the request may be retried later. tenant_write_conflict indicates the write conflicted with an in-progress tenant data purge (or vice versa) and may be retried later unchanged. All other codes are terminal until the request itself is changed.

string
Allowed values: validation bad_request unauthorized forbidden not_found conflict tenant_write_conflict method_not_allowed content_too_large service_unavailable internal_server_error
detail

A human-readable explanation specific to this occurrence of the problem.

string
details

Optional structured context for this problem, e.g. resource_type on a 404.

object
key
additional properties
any
instance

A URI reference (typically the request path) identifying the specific occurrence of the problem.

string
invalid_params

Field-level validation failures (RFC 9457 “invalid_params” extension). Present on validation errors.

Array<object>
<= 100 items

A single invalid request parameter (RFC 9457 “invalid_params” extension member).

object
name
required

Dotted path to the offending request field, e.g. ‘field_type’ or ‘items[0].field_type’.

string
reason
required

Human- and agent-readable explanation of why the value is invalid, naming allowed values or constraints where applicable so the request can be corrected without guessing.

string
request_id
required

Identifier for this request, also returned in the X-Request-ID response header; include it when reporting a problem.

string
status
required

HTTP status code

integer format: int64
title
required

A short, human-readable summary of the problem type. This value should not change between occurrences of the error.

string
type

A URI reference identifying the problem type.

string format: uri

Example

{
"code": "validation",
"detail": "One or more request parameters are invalid",
"instance": "/v1/feedback-records",
"invalid_params": [
{
"name": "field_type",
"reason": "must be one of: text, categorical, nps, csat, ces, rating, number, boolean, date"
}
],
"request_id": "0190a1b2-c3d4-7e5f-8a9b-0c1d2e3f4a5b",
"status": 400,
"title": "Bad Request",
"type": "https://hub.formbricks.com/problems/bad-request"
}

Conflict – a tenant data purge is in progress for this tenant (code tenant_write_conflict); retry after the purge completes.

Media typeapplication/problem+json

RFC 9457 problem details (application/problem+json). Branch on the stable code member rather than on title or type.

object
code
required

Stable, machine-readable error code; the primary value to branch on. service_unavailable indicates a feature or dependency is temporarily unavailable and the request may be retried later. tenant_write_conflict indicates the write conflicted with an in-progress tenant data purge (or vice versa) and may be retried later unchanged. All other codes are terminal until the request itself is changed.

string
Allowed values: validation bad_request unauthorized forbidden not_found conflict tenant_write_conflict method_not_allowed content_too_large service_unavailable internal_server_error
detail

A human-readable explanation specific to this occurrence of the problem.

string
details

Optional structured context for this problem, e.g. resource_type on a 404.

object
key
additional properties
any
instance

A URI reference (typically the request path) identifying the specific occurrence of the problem.

string
invalid_params

Field-level validation failures (RFC 9457 “invalid_params” extension). Present on validation errors.

Array<object>
<= 100 items

A single invalid request parameter (RFC 9457 “invalid_params” extension member).

object
name
required

Dotted path to the offending request field, e.g. ‘field_type’ or ‘items[0].field_type’.

string
reason
required

Human- and agent-readable explanation of why the value is invalid, naming allowed values or constraints where applicable so the request can be corrected without guessing.

string
request_id
required

Identifier for this request, also returned in the X-Request-ID response header; include it when reporting a problem.

string
status
required

HTTP status code

integer format: int64
title
required

A short, human-readable summary of the problem type. This value should not change between occurrences of the error.

string
type

A URI reference identifying the problem type.

string format: uri

Example

{
"code": "validation",
"detail": "One or more request parameters are invalid",
"instance": "/v1/feedback-records",
"invalid_params": [
{
"name": "field_type",
"reason": "must be one of: text, categorical, nps, csat, ces, rating, number, boolean, date"
}
],
"request_id": "0190a1b2-c3d4-7e5f-8a9b-0c1d2e3f4a5b",
"status": 400,
"title": "Bad Request",
"type": "https://hub.formbricks.com/problems/bad-request"
}

Request body exceeds the maximum allowed size.

Media typeapplication/problem+json

RFC 9457 problem details (application/problem+json). Branch on the stable code member rather than on title or type.

object
code
required

Stable, machine-readable error code; the primary value to branch on. service_unavailable indicates a feature or dependency is temporarily unavailable and the request may be retried later. tenant_write_conflict indicates the write conflicted with an in-progress tenant data purge (or vice versa) and may be retried later unchanged. All other codes are terminal until the request itself is changed.

string
Allowed values: validation bad_request unauthorized forbidden not_found conflict tenant_write_conflict method_not_allowed content_too_large service_unavailable internal_server_error
detail

A human-readable explanation specific to this occurrence of the problem.

string
details

Optional structured context for this problem, e.g. resource_type on a 404.

object
key
additional properties
any
instance

A URI reference (typically the request path) identifying the specific occurrence of the problem.

string
invalid_params

Field-level validation failures (RFC 9457 “invalid_params” extension). Present on validation errors.

Array<object>
<= 100 items

A single invalid request parameter (RFC 9457 “invalid_params” extension member).

object
name
required

Dotted path to the offending request field, e.g. ‘field_type’ or ‘items[0].field_type’.

string
reason
required

Human- and agent-readable explanation of why the value is invalid, naming allowed values or constraints where applicable so the request can be corrected without guessing.

string
request_id
required

Identifier for this request, also returned in the X-Request-ID response header; include it when reporting a problem.

string
status
required

HTTP status code

integer format: int64
title
required

A short, human-readable summary of the problem type. This value should not change between occurrences of the error.

string
type

A URI reference identifying the problem type.

string format: uri

Example

{
"code": "validation",
"detail": "One or more request parameters are invalid",
"instance": "/v1/feedback-records",
"invalid_params": [
{
"name": "field_type",
"reason": "must be one of: text, categorical, nps, csat, ces, rating, number, boolean, date"
}
],
"request_id": "0190a1b2-c3d4-7e5f-8a9b-0c1d2e3f4a5b",
"status": 400,
"title": "Bad Request",
"type": "https://hub.formbricks.com/problems/bad-request"
}

Error

Media typeapplication/problem+json

RFC 9457 problem details (application/problem+json). Branch on the stable code member rather than on title or type.

object
code
required

Stable, machine-readable error code; the primary value to branch on. service_unavailable indicates a feature or dependency is temporarily unavailable and the request may be retried later. tenant_write_conflict indicates the write conflicted with an in-progress tenant data purge (or vice versa) and may be retried later unchanged. All other codes are terminal until the request itself is changed.

string
Allowed values: validation bad_request unauthorized forbidden not_found conflict tenant_write_conflict method_not_allowed content_too_large service_unavailable internal_server_error
detail

A human-readable explanation specific to this occurrence of the problem.

string
details

Optional structured context for this problem, e.g. resource_type on a 404.

object
key
additional properties
any
instance

A URI reference (typically the request path) identifying the specific occurrence of the problem.

string
invalid_params

Field-level validation failures (RFC 9457 “invalid_params” extension). Present on validation errors.

Array<object>
<= 100 items

A single invalid request parameter (RFC 9457 “invalid_params” extension member).

object
name
required

Dotted path to the offending request field, e.g. ‘field_type’ or ‘items[0].field_type’.

string
reason
required

Human- and agent-readable explanation of why the value is invalid, naming allowed values or constraints where applicable so the request can be corrected without guessing.

string
request_id
required

Identifier for this request, also returned in the X-Request-ID response header; include it when reporting a problem.

string
status
required

HTTP status code

integer format: int64
title
required

A short, human-readable summary of the problem type. This value should not change between occurrences of the error.

string
type

A URI reference identifying the problem type.

string format: uri

Example

{
"code": "validation",
"detail": "One or more request parameters are invalid",
"instance": "/v1/feedback-records",
"invalid_params": [
{
"name": "field_type",
"reason": "must be one of: text, categorical, nps, csat, ces, rating, number, boolean, date"
}
],
"request_id": "0190a1b2-c3d4-7e5f-8a9b-0c1d2e3f4a5b",
"status": 400,
"title": "Bad Request",
"type": "https://hub.formbricks.com/problems/bad-request"
}